Accuracy's PA Academy

Training Courses for top Executive Assistants

Synchronised Executive Support
In a busy, deadline driven executive office environment (where Assistants are faced with constant deadlines) there is little time for effective communication. A good Executive Assistant / Personal Assistant can create successful ways of making the Manager / Assistant teamwork be organised in a way that everything is synchronised with maximum efficiency.
To learn more email contact@accuracy.com.au

Organise everything in your working life
In a busy office environment, you cannot afford to waste time looking for things. Everything in the office needs to be organised and streamlined in a way that leaves no room for time wasting or error.
To know how to organise everything, apply the rule of 80/20, control the paper flow and deal with interruptions; spend a few minutes each day and get organised before the day starts. Doing so enables you to be in control of the office.
To learn more email contact@accuracy.com.au

Organise Schedules
Manage appointments and diaries for personnel within your organisation, using manual, electronic diaries, schedules and other calendar systems. Provide first-class administrative support to individuals and teams.
To learn more email contact@accuracy.com.au

Organise Meetings
Organise meetings including making arrangements, liaising with participants and developing and distributing meeting-related documentation on time, every time. Designed to meet your organisation's needs in a range of environments.
To learn more email contact@accuracy.com.au

Organise Business Travel
Organise domestic and international business travel, including associated itineraries, booking travel, accommodation, preparing travel-related documentation, booking relevant meetings at the destination and coordinating diaries within different time zones.
To learn more email contact@accuracy.com.au

Administer Projects
Learn more about activities associated with the administrative aspects of a project, such as measurement, monitoring, reporting and closing the project on completion.
To learn more email contact@accuracy.com.au

Document Management
Managing information is one of the most important processes in any organisation. The reliance on electronic data-correspondence increases the need to continuously update data control and storage procedures. Document control requires effective planning and organisational skills and working with a high degree of accuracy. This in turn will aid the management of risk and compliance issues. There are 5 key steps to follow.
To learn more email contact@accuracy.com.au

Customer Service Strategies
The most important part of any business is dealing with people, whatever your line of work, there are times that each and every one of us comes face to face with our customers. The art of using the correct strategy can secure your customer's loyalty for a long time. Here we are concentrating on front-line employees who deal with customers on a day-to-day basis. Some of the fundamental areas include: advice on customer service needs and support implementation of customer service strategies.
To learn more contact@accuracy.com.au

More courses to come soon...
Coordinate business resources
Plan and manage conferences
Plan and review administrative systems
Manage business document design and development